Refund policy

If you don't like your items or they don't fit, you can submit your return within 14 days of the date the items arrive to your home. 

  • To process a return or claim, please access our customer portal
  • We do not refund shipping. Or Taxes Collected
  • Refunds are always issued as store credit.
  • It can take up to 7 business days to issue your store credit once your return is received.
  • Products must be returned only if they're in the original condition, unworn, unwashed, and with the tags still attached. 


International Sales: You are accountable for covering ALL SHIPPING costs, irrespective of the delivery outcome or expectations.

What isn't eligible for return?

These are some items we don't take back:

  • Anything worn, altered, washed, covered in cat hair, heavily scented with smoke/ fragrance, or missing its original packaging/tags. 
  • Shoes that have clearly been worn and/or scuffed 
  • Intimates, swimwear, panties, socks, hats, sunglasses, fragrance and beauty items, or sample sale/sale/final sale items
  • If you ship your item back and the packaging arrives damaged because you used it as the shipping container,  you will have to pay a restocking fee.

    Sample/Warehouse Sale/Sale/Final Sale items are NOT eligible for return

Please package your returns properly. Do NOT use the clothing garment bags or shoe boxes as the shipping containers. If the product's packaging is ruined in transit because it was not shipped properly or is covered in tape so it can not be resold, your return/exchange will not be accepted or you will be charged a restocking fee. There is a $15 dollar restocking fee for any damaged shoe boxes.